YANA Holidays is committed to protecting the privacy of its users and safeguarding their personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).

By using the YANA Holidays platform, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

1 Information We Collect

We may collect various types of information, including:

  • Full name.
  • Company or travel agency name.
  • Phone number.
  • Email address.
  • Account and login information.
  • Booking and transaction details.
  • Billing and payment information.
  • Technical information such as IP address, browser type, operating system, and usage data.

2 How We Collect Information

We collect information through:

  • We collect information through:
  • Account registration and profile creation.
  • Communication with us via email or other contact channels.
  • Cookies and similar technologies.

3 How We Use Information

Your information may be used for the following purposes:

  • Creating and managing user accounts.
  • Processing bookings and providing services.and NDC systems
  • Delivering customer support and technical assistance.
  • Communicating with users regarding accounts and services.
  • Improving platform performance and user experience.
  • Complying with legal and regulatory obligations.
  • Preventing fraud and enhancing platform security.

4 Sharing of Information

  • Airlines.
  • Hotels.
  • Suppliers and service partners.
  • Payment service providers.
  • Governmental or regulatory authorities when required by law.
  • We do not sell or rent personal data to third parties for marketing purposes.

5 Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or misuse.

While we take reasonable security measures, no method of data transmission or storage over the Internet can be guaranteed to be completely secure.

5 Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulatory obligations.

6 Data Subject Rights

In accordance with applicable laws in the Kingdom of Saudi Arabia, you may have the right to:

  • Know what personal data we process about you.
  • Request access to your personal data.
  • Request correction or updating of inaccurate information.
  • Request deletion of personal data was permitted by law.
  • Withdraw consent for data processing where legally applicable.

5 Cookies

The Platform may use cookies and similar technologies to improve user experience, analyze performance, and enhance services.

Users may control or disable cookies through their browser settings; however, doing so may affect certain Platform functionalities.

5 External Links

The Platform may contain links to third-party websites or services. YANA Holidays is not responsible for the privacy practices, policies, or content of such external websites, and users are encouraged to review their respective privacy policies.

5 Changes to This Privacy Policy

YANA Holidays reserves the right to amend or update this Privacy Policy at any time. Any updates will be published on the Platform along with the revised effective date.

5 Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of personal data, please contact us through the official contact channels provided on the Contact Us page.